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How to Fix a Wireless Internet Connection in Windows 8

Posted on July 26, 2018 by in Windows 8 // 48 Comments



This video shows common steps for troubleshooting your wireless internet connection in Windows 8.

For other helpful videos go to hp.com/supportvideos or youtube.com/hpprintersupport.

More support options for your printer are available at hp.com/support.

This video was produced by HP.

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48 Comments on How to Fix a Wireless Internet Connection in Windows 8

  1. Kelly C! // July 26, 2018 at 5:20 pm // Reply

    my network connect drops at the top of every hour – not every 60 minutes – but at the top of the hour. the only thing that seems to repair the problem is a restart of my laptop. but that fix is only temporary because I have to restart my laptop at the top of every hour.

  2. Sam Dodd // July 26, 2018 at 5:20 pm // Reply

    Hi. I followed all the steps on this video but I am still stuck and would really appreciate your help.
    When I try to connect to my Wi-Fi it says "can't connect to this network"
    I have tried running the troubleshooter but it says to just "connect to an available wireless network. You have not chosen to connect to any of the available wireless networks." If it helps my laptop is a hp pavilion 15 notebook with a core i3 processor and Intel hd 4000 and 8 gb of ram.
    Please help. Thanks in advance.

    Oh and I almost forgot I'm in windows 8.1 build 9600

  4. yvonne morillo // July 26, 2018 at 5:20 pm // Reply

    Thanks sooo much your the best

  5. Brown Suga // July 26, 2018 at 5:20 pm // Reply

    I am conetted to the internet. It just. Not working

  6. ShadowDragon 359 // July 26, 2018 at 5:20 pm // Reply

    Thanks it's working ????????

  9. Ultimate Sporting News // July 26, 2018 at 5:20 pm // Reply

    The modem works just fine considering that other devices work just fine but my laptop keeps loosing the internet
    I tried turning the computer on and off multiple times, I tried the device manager setting it to where it doesn't shut off too lose power yet the internet still drops

  13. Ncobile Manda // July 26, 2018 at 5:20 pm // Reply

    Packard bell laptop please help I need to connect to Wi-Fi

  14. Abhishek Pundir // July 26, 2018 at 5:20 pm // Reply

    my wifi is on and connected devices
    and thanks

  15. Hot Dogs // July 26, 2018 at 5:20 pm // Reply

    THANK YOU SO MUCH NOW I CAN PLAY FORNITE!!!!!!

  16. Priyanshu Chauhan // July 26, 2018 at 5:20 pm // Reply

    Sir, while searching in my PC, wireless devices, no results found is being showed…

  17. Lakshita Sharma // July 26, 2018 at 5:20 pm // Reply

    But my laptop does not show wifi options

  18. Abhishek Pawar // July 26, 2018 at 5:20 pm // Reply

    when i type wireless devices nothing shows up please help

  19. Atul parveen Bhardwaj // July 26, 2018 at 5:20 pm // Reply

    but it not showing my wirlees network

  21. Demi Cullen // July 26, 2018 at 5:20 pm // Reply

    I cant connect the laptop. But there's a list of connection. Help me pleasee!!

  22. SHOHAN Multimidia Presents // July 26, 2018 at 5:20 pm // Reply

    my laptop has not wifi option.wifi option hide so how to do use wifi network……plez help me

  23. Moizews s // July 26, 2018 at 5:20 pm // Reply

    Mine says "off" but i can't turn it back on.

  24. Caven Tan // July 26, 2018 at 5:20 pm // Reply

    After I recover my whole laptop it's still the same problem just with my apps all deleted

  26. Tanya MacKenzie // July 26, 2018 at 5:20 pm // Reply

    Thank you! Ive been doing somewhat the same things but not exactly the way you said it until i found this 5 min ago and its fixed. Been workin two hours on er. Saving this for future use to guide me. Id restart laptop and unplugged modems from the electrical outlet then network diagnostics, and HP support assistant (first time trying this because im usually good to fix the issue myself). Thanks so much!

  27. Kiairaaaa // July 26, 2018 at 5:20 pm // Reply

    My WiFi is like locked on the computer ??

  28. Uday Kiran // July 26, 2018 at 5:20 pm // Reply

    Hiii,help me for wifi connection to my system….

  29. Kim Bryan Danghil // July 26, 2018 at 5:20 pm // Reply

    Holy shit thank you very much???? the turn on wreless devices or off worked

  30. Subash Throttlerz // July 26, 2018 at 5:20 pm // Reply

    you are amazing its working.now i am very happy thank you lot

  31. Shady Poubelle // July 26, 2018 at 5:20 pm // Reply

    Me: ok shuts down computer and waddles to the router hey dad I'm jst gonna do this for like 30 seconds
    Dad: it's ur computer that has an issue you don't have to mess with that it works for everything else
    Me: it was the solution i got,, to fix,, my computer,,
    Dad: haha no don't touch that
    Me: ok waddles back to my computer and turns it on tries everything else it still doesn't work well i guess i need a new computer

  34. MrTruss // July 26, 2018 at 5:20 pm // Reply

    I can’t even turn my wireless device on help.

  36. Harshal Gunwant // July 26, 2018 at 5:20 pm // Reply

    Thank you, it's really helpful

  37. tara chandra dhamala Dhama // July 26, 2018 at 5:20 pm // Reply

    Please help me mobile have wifi option but in my laptop I havenot wifi option help me

  38. Chrissy Williams // July 26, 2018 at 5:20 pm // Reply

    how do I enable my wifi for HP pavilion dm3 without Ethernet

  39. Leah Karns // July 26, 2018 at 5:20 pm // Reply

    Thx man i would of nvr got it

  40. Irshad ahmed // July 26, 2018 at 5:20 pm // Reply

    i reallly thnks to your chaneel…..i solved my problem…..iam very thnk full to u

  41. nhung nguyen // July 26, 2018 at 5:20 pm // Reply

    thank you so much. your vidieo help me a lot

  42. asas rafee // July 26, 2018 at 5:20 pm // Reply

    We couldn't find wireless devices on this pc My PC says this plz help me

  43. Hayad Adan // July 26, 2018 at 5:20 pm // Reply

    mine says Anetwork cable is not properly plugged in or may be broken what should i do plz help me

  44. Cody Ziemkowski // July 26, 2018 at 5:20 pm // Reply

    Thanks so much it worked I subbed

  45. Crecencio V // July 26, 2018 at 5:20 pm // Reply

    Thanks dude ????

  46. Anisha Malla // July 26, 2018 at 5:20 pm // Reply

    tnks for uploading this type vedio and it's really work

  47. Tito Flores // July 26, 2018 at 5:20 pm // Reply

    Thanks bro it worked I would have paid 300 bucks to fix so thx

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