Learn how to delete stuck print jobs on Windows 8
Clearing printer queue through the Control Panel:
Right-click the bottom-left corner of the screen and select “Run.”
Type “Control Printers” in the text field and click “OK.” This opens the Devices and Printers section in the Control Panel.
Right-click the your default printer or the one you use to print documents and select “See What’s Printing.”
Right-click and select “Cancel All Documents.”
Clearing the Printer Queue from the…